COMPLAINTS CHANNEL

Welcome to SEMILLAS FITÓ S.A. whistleblowing channel

We believe in integrityhonesty and transparency in the way we act.

SEMILLAS FITÓ S.A. provides a secure, two-way Ethical channel that serves as an instrument for reporting the commission or risk of commission of criminal offences, irregularities and breaches of serious or very serious administrative regulations, as well as internal or external regulations related to the organisation's activities, especially the organisation's Code of Ethics.

All reports made through this channel will be kept confidential and the sender will be protected from any attempt of retaliation.

In the event that the sender wishes to identify themselves, an optional section has been enabled in the Ethical channel where they can enter their details.

The complaints channel can only be accessed by members authorised by internal regulations. It also guarantees the integrity in the traceability of the management of the complaint and/or query from its entry to its resolution.

The person making the report is fully guaranteed anonymity in the digital environment if he or she chooses to report anonymously.

After submitting your complaint, the sender will receive a confirmation of receipt and an "identifier and password" to access, at any time and anonymously, the status or communication about your complaint. Please keep your "ID and password" and regularly check our communications on this channel or at your e-mail address.

This channel is exclusively for communications related to criminal offences, irregularities and breaches of serious or very serious administrative regulations, as well as internal or external regulations related to the organisation's activities, especially the Code of Ethics. To transmit complaints, suggestions, service incidents or claims, please use the channels provided for this purpose for customer service.

This channel is not a police or emergency service.

FAQS

CONTACT US

Check our worldwide sales network

Central office

Selva de Mar 111 08019 Barcelona España
Tel.: 93 303 63 60 · Fax: 93 303 63 73

info@semillasfito.com